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They regard internet as a means for gathering more information about a product before buying it in a shop.Some people also fear that they might get addicted to online shopping.
The major disadvantages of online shopping are as follows.
Long duration and lack of proper inventory management result in delays in shipment.
Though the duration of selecting, buying and paying for an online product may not take more than 15 minutes; the delivery of the product to customer’ s doorstep takes about 1-3 weeks.
This frustrates the customer and prevents them from shopping online.
Companies display the whole range of products offered by them to attract customers with different tastes and needs.
This enables the buyers to choose from a variety of models after comparing the finish, features and price of the products on display, Sometimes, price comparisons are also available online. So, time does not act as a barrier, wherever the vendor and buyers are.They can shop from their home or work place and do not have to spend time traveling.The customers can also look for the products that are required by them by entering the key words or using search engines.Due to elimination of maintenance, real-estate cost, the retailers are able to sell the products with attractive discounts through online.Sometimes, large online shopping sites offer store comparison.People like to visit physical stores and prefer to have close examination of good, though it consumes time.The electronic images vary from physical appearance when people buy goods based on electronic images.Online shopping is not quite suitable for clothes as the customers cannot try them on.Physical stores allow price negotiations between buyers and the seller.Physical stores offer discounts to customers and attract them so this makes it difficult for e-tailers to compete with the offline platforms.Lack of touch-feel-try creates concerns over the quality of the product on offer.