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While Campbell and team knew all of this data, the one thing they didn’t actually know was the technical staff. ” Those conversations (and there were many) spawned the important next step: writing a business plan.
On the first day the City of Fort Wayne, Ind., launched its in-house maintenance program, a colleague approached Director of Fleet Operations Larry Campbell, CPFP, with some telling words: “Well, you just launched a business. ” In just one sentence, Campbell’s coworker summarized the massive effort leading up to the city’s new in-house maintenance program for its more than 2,340 vehicles. “It was a major undertaking.” This is the first time in 22 years the city has handled maintenance in house, following the end of an 18-year contract with its previous maintenance provider, First Vehicle Services.
The shift to in-house maintenance is projected to yield a significant cost savings to the city.
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Because turnaround times are of such importance, during the last bid for outsourced maintenance, the city built times into the contract and established penalties for instances when they weren’t met.
The maintenance provider struggled to meet the agreed-upon time frames — and fleet staff spent far too much time checking turnaround times, fleet availability, and percentages to assess penalties.
They even set specific turnaround times for each division and equipment type.
So, for instance, an SUV, sedan, and hybrid might all have their own time frames for service.
Tom Tom said it has begun a strategic review of its telematics division, which helps businesses to save money by using software to monitor and improve the performance of their car and truck fleets and has been valued by analysts at about 700 million euros (0 million).
Chief Executive Harold Goddijn said the threat posed by Google played no role in Tom Tom’s decision and the company wants to concentrate on selling navigation, traffic and other software to carmakers.