Ibm Customer Case Studies

Ibm Customer Case Studies-11
They achieved a 94% hiring manager satisfaction rate, helped reduce time-to-fill and decreased agency usage to less than 1%.Bank of China builds their first smart branch Bank of China (BOC) is setting a new standard for the banking industry by incorporating innovative technologies and creating a seamless experience both online and offline.Dilip Buildcon is creating the infrastructure that underpins India’s economic ambitions.

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Working with IBM, their resulting platform not only gives customers more power, it helps reduce monthly operating costs by 60%.

Global building materials firm creates success with process automation Working with IBM Services experts, a global building materials company helped reduce sales and inventory reconciliation cycle time by 39% after automating time-consuming and error-prone processes.

IBM Digital Business Automation Platform products helps alleviate a paper trail that was becoming too burdensome.

It helped them create workflow enabling people approving invoices do so electronically as opposed to having to circulate invoices across seven states.

Putting new power in customers' hands helps transform mobile banking Westpac New Zealand Ltd.

wanted to offer mobile banking customers better account access and functionality.

Through the deployment of Watson Customer Experience Analytics (CXA) along with the expert assistance of Pereion Solutions, Shubert Ticketing gained valuable insight into their customers' journeys and behaviors to identified areas and quickly resolve customer struggle resulting in exceptional customer experiences.

The Human experience is often ignored as part of many initiatives, but it cannot be avoided.

Human Centric Innovation Center is a cross-brand/cross-industry incubator inside IBM and our case studies are based on our research asset IPP (Intelligent Pervasive Platform) All our solutions are aimed to be used by everyone - designed for all - for people with abilities and/or some disabilities as we are all human beings trying to get the best of innovative technology.

IBM helps enable agility and growth by moving HR to the cloud Ashurst and IBM are building centralized, integrated approaches to human capital management in the Oracle HCM Cloud — creating valuable synergies between HR and the business.


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